SMS Messaging & Opt-In Disclosures
Published: October 25, 2026
TopRatedCrew is a trade name of Parity Ventures LLC, a Missouri limited liability company. This page documents how TopRatedCrew obtains and records user consent for SMS text messaging, our verbal consent scripts, and message terms in compliance with CTIA and carrier A2P 10DLC requirements.
1. Web Form Opt-In (Walkthrough Request Form)
Prospective customers submit their mobile phone number via the walkthrough request form on our website at https://topratedcrew.com/#contact (and also on https://topratedcrew.com/demo/).
The form includes a dedicated, optional, unchecked SMS consent checkbox with the following exact disclosure:
“I agree to receive customer care, scheduling, and follow-up text messages from TopRatedCrew at the mobile number provided. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out. See our Privacy Policy and Terms of Service.”
The checkbox appears directly alongside clickable direct links to our published Privacy Policy and Terms of Service. SMS consent is completely optional and is never a condition of purchase.
Below is a screenshot of the live contact form on topratedcrew.com displaying the dedicated SMS consent checkbox and policy links:
Direct image URL: https://topratedcrew.com/assets/sms-opt-in-proof.png
2. Verbal / Phone Opt-In Script
When prospective or existing customers call our business phone number or speak with a team member, representatives of TopRatedCrew (Parity Ventures LLC) read the following verbatim script before sending any follow-up text messages:
“Thank you for contacting TopRatedCrew. Would you like to receive customer care, appointment scheduling, and service follow-up text messages from TopRatedCrew at this number? Message frequency varies. Msg & data rates may apply. You can reply HELP for help or STOP to opt out at any time.”
Consent Recording Procedure:
- When the caller verbally confirms consent (“Yes”), the representative enters the customer's name, mobile phone number, timestamp (date and time), and consent status directly into our CRM database.
- If the caller declines or does not provide affirmative consent, SMS messaging remains disabled for that contact record, and all communications continue strictly via phone or email.
3. Inbound Missed-Call Follow-Up Notice
Our published business phone number is (314) 228-2848, displayed on our website at https://topratedcrew.com/. When callers contact this number and the line is busy or unanswered, our business voicemail greeting explicitly discloses:
“Thank you for calling TopRatedCrew (Parity Ventures LLC). We missed your call. We will send an immediate text message to assist you right away. Msg & data rates may apply. Reply STOP to opt out.”
An automated customer-care text is then sent acknowledging the call and asking how TopRatedCrew can assist. Every message contains clear HELP and STOP opt-out instructions.
4. Message Program Details
- Program Name: TopRatedCrew Customer Care & Scheduling
- Operator: Parity Ventures LLC (d/b/a TopRatedCrew)
- Message Frequency: Message frequency varies based on client requests, appointments, and support interactions.
- Cost: Message and data rates may apply.
- Opt-Out: Text STOP at any time to unsubscribe. You will receive one final confirmation message.
- Support: Text HELP for assistance, call us at (314) 228-2848, or email info@topratedcrew.com.
- Privacy: We do not sell or share personal mobile information with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.